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Membership FAQs

Renewals

  • What do I need to renew my membership online?
  • What is Eagle Easy?
  • How do I sign up for Eagle Easy automatic renewal?
  • Am I eligible for a concession membership?
  • What do I need to renew my membership with Bpay?
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  • Can I transfer my Season membership to a friend?
  • I have yet to receive my membership package. When can I expect for it to arrive?
  • What are the 2018 Season membership prices?

What do I need to do to renew my membership online?

To renew online, you will need your membership number and password (found on your renewal email or invoice, or available on request by phoning the Membership Services Centre on (08) 9388 4566). Simply click the 'Renew Now' button at the base of the page, or the 'Renew' button at the top of the page. 

What is Eagle Easy?

To make renewing your membership even easier, we’ve introduced two automatic renewal plans for you to choose from: Eagle Easy Upfront, which requires one full payment in December (December 14 in 2017); and Eagle Easy Two Part which requires two equal payments in December and March each year (December 14, 2017 and March 22, 2017). Your membership will automatically roll over at the end of each season and you will have the assurance of securing either your reserved seat or wait list position every year, as well as comfort in the knowledge that you won’t miss a deadline. There are no additional fees involved. You will receive a reminder before the payment is deducted, and you can opt out at any stage by contacting the Membership Services Centre on
(08) 9388 4566.

Please note that Eagle Easy payment dates are subject to change.

How do I sign up for Eagle Easy automatic renewal?

Simply renew online by clicking on the 'Renew Membership' tile at the bottom of the page and select one of the Eagle Easy plans as your payment option when prompted. Click here for a full list of terms and conditions.

Am I eligible for a concession membership?

Concession membership is available to full-time students (15 and over), aged pensioners, invalid pensioners, war widows/war veterans and single supporting parents as stipulated by the AFL. 

Unfortunately, senior card holders do not qualify for concession membership.

If you are an adult changing to concession for the 2018 season, please attach a photocopy of your concession card to your renewal invoice. You will need to return this with payment to the Membership Services Centre, PO Box 1305 Subiaco WA 6904.

What do I need to renew my membership with Bpay?

To pay using Bpay, you’ll need the biller code and reference number found on your paper invoice. 

Can I transfer my seat to a friend?

PLEASE NOTE: During our transition to Perth Stadium, membership transfers are not permitted. Transfers will be available in 2018.

Due to the club's large wait list, membership transfers are only permitted between immediate family members. 

If you wish to transfer your seat to an immediate family member, please complete the required form and return it to the club. We also require documentation to prove the immediate family relationship (such as a birth certificate).

The definition of an immediate family member includes spouse, de facto partner, child, parent, grandparent, grandchild, sibling, or child, parent, grandparent, grandchild or sibling of the member's spouse or de facto partner
This definition includes step-relations, for example step-parents and step-children. 

Documentation must be posted to the Membership Services Centre, PO Box 1305 Subiaco WA 6904, or emailed to membership@westcoasteagles.com.au. Transfer requests will be processed within 7-10 working days of receipt by the club. 

Please note that membership history, as recorded in length of years, does not transfer with the seat.

I have yet to receive my membership package. When can I expect for it to arrive?

Please click here to track your membership pack

What are the 2018 Season membership prices?

2018 membership prices will be released once the user agreement for the club to play at Perth Stadium has been signed and announced.

How to Renew

Membership FAQs

I would like a membership including West Coast Eagles home games. What are options are available?

As we are currently at full capacity for Season memberships, the next best option available is In The Wings. This will entitle you to a membership pack, access to the latest information with member eNews, invitations to member events and Team Store offers. 

The In The Wings membership will also give you priority access to tickets to home games.

As an In The Wings member, you will also be allocated a place on the wait list to obtain game access memberships for up to two adults and two juniors per wait list number.

How long is the wait list if I join In The Wings?

This is very difficult to answer accurately, the number of Season members who choose to not renew their seat(s) varies from year to year. Joining as an In The Wings member now will put you in the best position to obtain an access membership following the opening of Perth Stadium in 2018. 

Do you offer a country membership?

We recommend the Eagles Nest membership for people who cannot regularly attend games, but would like to stay connected to the club. If country-based fans wish to attend regular games in the future, it's recommended they purchase an In The Wings package.

How do I update my details?

Have your contact details changed? Updating your details online is quick and easy. After logging into your account, simply hover over the member zone icon to the top right of screen and select 'change details'.

How do I manage my email subscriptions?

West Coast Eagles members can choose what communications they receive from the club through a number of email subscriptions. To update your subscription preferences, simply log into your account and hover over the Member Zone icon to the top right of your screen and select 'change details'. Under the 'view all quick links' drop down menu select 'account settings' and then 'email subscription preferences'.

How do I change my password?

To ensure your details remain secure, you will be allocated a password to protect your personal information. Changing your password online is quick and easy. After logging into your account, simply hover over the Member Zone icon to the top right of your screen and select 'change details'. Under the 'view all quick links' drop down menu select 'change password'

What are the terms and conditions of a West Coast Eagles membership?

For a full list of membership terms and conditions, please click here.

Seat Return Program

  • What are the terms and conditions of the Seat Return program?
  • How do I sell my seat using the Seat Return program?
  • How much credit do I receive for returning my seat?
  • Is Ticketmaster resale the same as the West Coast Eagles Seat Return program?
  • When will West Coast Eagles seat return tickets be released in 2018?

What are the terms and conditions of the Seat Return program?

Click here for a full list of seat return terms and conditions.

How do I sell my seat using the Seat Return program?

Using the Seat Return Program is easy! Simply follow these steps to return online, or call the club on (08) 9388 4566 during business hours (8.30-5pm Monday to Friday, 9am-1pm Saturdays).

Please note that the club cannot accept return by email, and if you would like to sell your seat on match day (up until four hours prior to bouncedown) you will need to complete the online process.

How much credit do I receive for returning my seat?

Return credits are only applied to the following season's membership renewal if your seat is successfully on-sold by Ticketmaster. 

A list of credits applicable per seat for the 2018 season will be released closer to the 2018 AFL Season.

Is Ticketmaster resale the same as the West Coast Eagles Seat Return program?

No. While West Coast Eagles Seat Return Program tickets are sold through Ticketmaster, the "Ticketmaster Resale" platform is a third-party site and is not administered by the West Coast Eagles.

When will West Coast Eagles seat return tickets be released in 2018?

Seat Return tickets will be released for each game on the Monday two weeks prior to the game to our In The Wings, Eagles Rising Stars, Eagles Nest and Rick's Rookies members. Additional releases will occur at 9am on each week day of this week. Members are required to use their membership number as their offer code to access these tickets.

There will also be further releases at 9am week day leading into each game and is open to all members and the general public. All tickets are available for purchase via westcoasteagles.com.au/tickets.

Ticketing

  • When will tickets to West Coast Eagles home games go on sale?
  • How many tickets are available to the general public for home games at Domain Stadium?
  • There are no tickets available for the home game I want to attend. Can I purchase a ticket through a third party (such as eBay, Viagogo or Ticketmaster Resale)?
  • How can I buy tickets to West Coast Eagles away games?
  • I’m an interstate member, how do I use my membership to attend a game?

When will tickets to West Coast Eagles home games go on sale?

General public tickets to most 2018 West Coast Eagles home games will be released in early 2018.

Seat Return tickets will be released for each game on the Monday two weeks prior to the game to In The Wings, Eagles Rising Stars, Eagles Nest and Rick's Rookies members. Additional releases will occur at 9am on each week day of this week. Members are required to use their membership number as their offer code to access these tickets.

How many tickets are available to the general public for home matches at Perth Stadium?

The number of seats available to the general public for matches at Perth Stadium will be released upon the signing of the club's user agreement to play its matches at Perth Stadium from 2018.

There are no tickets available for the home match I want to attend. Can I purchase a ticket through a third party (such as eBay, Viagogo or Ticketmaster Resale)?

As there is a high demand for our product, some individuals seek their own financial gain from our passionate supporters by purchasing tickets to our home games and then on-selling them at a premium through eBay, or other third party platforms. This sits very uncomfortably with us and we have an obligation to protect our wait list members and supporters wanting to attend our matches from paying highly inflated prices.

Please be aware that the club investigates all general public ticket sales to home games at Perth Stadium and will cancel tickets if they have been purchased by a known scalper. We ask that you avoid purchasing tickets to our home games via a third party as you risk being denied entry to the game.

Please refer to the club's terms and conditions for further information.

For further information, please contact the Membership Services Centre on (08) 9388 4566.

How can I buy tickets to West Coast Eagles away matches?

Ticketing arrangements for away matches differ according to the venue. For ticketing to specific West Coast Eagles away matches, please visit our Match Day page and select the match you would like to .

I’m an interstate member, how do I use my membership to attend a game?

Victorian Gold, Victorian Platinum, and Interstate* membership cards provide members with general admission (GA) access for West Coast Eagles qualifying away games played in Melbourne, subject to capacity. Admission is obtained by swiping the membership card at the stadium turnstile. 

The location of GA seating varies according to the stadium. For example, level three of Etihad Stadium is usually the general admission area for most matches. Details of where the general admission areas are located will be placed on the club’s website in the month leading up to each match.

For each away match, an area is reserved for West Coast Eagles members wishing to upgrade to a reserved seat. Reserved seats can be booked through Ticketek (MCG) and Ticketmaster (Etihad Stadium).

*Interstate members can scan in to up to two (2) matches in Melbourne as part of their membership entitlements.