Terms and Conditions
2017 West Coast Eagles Membership
1. Purchase of Membership
If you are successful in your Membership application, the club will issue you a payment confirmation electronically within five business days. Best efforts will be made to ensure your membership card and fulfilment package is issued within 14-25 working days after November 16, 2016, or within 30 working days if purchase is following this date. Access members who join during the season will receive a membership card (or match entry ticket) prior to the next game.
The club reserves the right not to accept any membership application in its absolute discretion.
2. Term of membership
Subject to the following terms and conditions, your club membership will entitle you to the benefits of club membership from receipt of your membership payment to October 31, 2017.
3. Membership Categories
3.1 Club Membership Categories and Entitlements
3.1.1 Reserved Seat Membership categories
Season members: For a full list of benefits available to Season members please click here.
Season members hold a reserved seat for 11 home matches, and will be given the option to retain that same seat each year by renewing prior to the cut-off date each season.
Should one of the qualifying home matches be cancelled, for whatever reason, the club is not liable for any refund or compensation to members for the cancellation of said match.
The club reserves the right to move any Season member to another seat, to satisfy a club requirement, without prior consent from that member.
Full, unrestricted viewing of the game and arena is not guaranteed in any category of seating. Seats may be classified as Restricted Viewing at the discretion of the club, where a significant amount of the game or arena is restricted from view. Any seat classified as either undercover or underneath a roofline does not guarantee protection from the elements.
The WA Football Commission Inc. (WAFC), as landlords of Domain Stadium, rent the facilities at Domain Stadium to Indian Pacific Ltd. (trading as West Coast Eagles Football Club) for the specified number of AFL home matches as by the AFL fixtures on an annual basis. The club has the right to market and sell the facilities as determined by the WAFC. Stadium seating remains the property of the WAFC and is made available to the club to offer a renewal arrangement to members on a year by year basis for West Coast Eagles home games only. Season members do not hold any rights to access their season seat for any other event or match apart from 11 home matches of the AFL home and away season, as specified by the club.
3.1.2 General Admission Membership categories
Victorian Gold: For a full list of benefits available to Victorian Gold members, please click here.
Victorian Platinum: For a full list of benefits available to Victorian Platinum members, please click here.
Additional fees and charges may apply to general admission memberships. Members’ access to matches is not guaranteed. Access is subject to capacity and the club recommends that members reserve a seat in order to guarantee entry, particularly at high demand matches. Access may be gained to designated, unreserved seating on a first-come, first served basis, subject to availability, and members can upgrade to a reserved seat at the venue for an additional fee subject to availability. Ticket agencies may charge a booking fee which is to be covered by the member.
Please click here for full terms and conditions relating to Victorian Gold and Victorian Platinum members.
3.1.3 Interstate Membership categories
Interstate Members: for a full list of benefits available to Interstate members please click here. For terms and conditions relating to Interstate Members, please click here.
3.1.4 Non Access Membership categories
Baby Eagles: for a full list of benefits available to Baby Eagles members, please click here.
Rick’s Rascals: for a full list of benefits available to Rick’s Rascals members, please click here.
Rick’s Rookies: for a full list of benefits available to Rick’s Rookies members, please click here.
Eagles Rising Stars: for a full list of benefits available to Eagles Rising Stars members, please click here.
In The Wings: for a full list of benefits available to In The Wings members, please click here.
In The Wings Plus: for a full list of benefits available to In The Wings Plus members, please click here. For terms and conditions specific to In The Wings Plus, click here.
Eagles Nest: for a full list of benefits available to Eagles Nest members, please click here.
Global Eagles: for a full list of benefits available to Global Eagles members please, click here.
3.2 Membership Classifications and Concessions
Family memberships are available for Season Members, including combinations of up to two adults and up to 3 juniors (under the age of 15 as of January 1, 2017).
To be eligible for a junior membership, the applicant must be 5 years of age or older and under the age of 15 as at January 1, 2017. Juniors aged under 5 years of age at January 1, 2017, are entitled to attend matches without a club membership; however, they must not occupy a seat.
Student concession is available to members studying full-time in 2017. The membership application/renewal form must be accompanied by a copy of your 2017 student card or a photocopy of a stamped, receipted 2017 enrolment form from your education institution.
Pensioner concession is available to members holding a 2017 pensioner concession card issued by Centrelink, the Department of Health and Community Services, the Department of Community Services or the Department of Veteran Affairs. A Heath Care or Health Benefit card will not be accepted. Membership application/renewal forms must be accompanied by a photocopy of your pension card. Pension cards must be valid for the duration of the 2017 football season.
3.3 Toyota AFL Finals Series entitlements
Each member’s access to the 2017 Toyota AFL Finals Series matches will be determined by the member’s membership category and corresponding entitlements. Please refer to the terms of each particular category for further detail. The club will communicate information relating to members’ access to Toyota AFL Finals Series matches in late August should the club be participating in the Toyota AFL Finals Series.
Payment terms are strictly in accordance with the payment schedule stipulated on the renewal invoice.
In applying for membership, you agree to pay accounts in full within the agreed payment terms and prior to the first home-and-away game of season 2017. Intention to renew must be provided to the club prior to the closing date specified on the renewal invoice. If full payment is not received prior to the first home-and-away game of season 2017, your membership will be forfeited. Membership cards/ground entry tickets will not be released until payment has been received in full.
Please refer to Eagle Easy Terms and Conditions for information relating to payment using automatic renewal payment plans.
All payments are non-refundable. If your account is referred to debt collection services, you agree to pay any fees, charges, disbursements and commissions relating to collection of the debt.
5. GST and Levies
Except where expressly noted, all prices include GST and any applicable venue levy.
6. Refund policy
The West Coast Eagles is under no obligation to refund payments relating to a membership either in full or in part, unless required by law. Nothing in these terms and conditions is intended to limit, restrict or exclude your rights under Australian Consumer Law.
7. Cancellation policy
The West Coast Eagles Football Club reserves the right to cancel any membership at the club’s discretion.
8. Transfer policy
All memberships are non-transferable unless they meet the conditions specified by the club. For more information, please click here.
9. No On-selling
West Coast Eagles memberships, season tickets, membership benefits and match day tickets may not, without prior written authorisation of West Coast Eagles Football Club, be sold at a premium, exchanged for goods and services or be used for advertising, promotion or other commercial purposes (including competitions or trade promotions). If a West Coast Eagles membership, season ticket, membership benefit or match day ticket is sold in breach of these conditions, it will be void and will not entitle the holder to admission to the event. Further penalties may apply (including cancellation of offending club members’ club membership without refund of any part of the membership payment).
10. Code of conduct
All members attending matches at Domain Stadium agree to abide by the WA Football Commission-issued Code of Conduct and associated policies in keeping with crowd behaviour.
Upon becoming a member of the West Coast Eagles, you agree that you will abide by all conditions of membership, including the WAFC Code of Conduct relating to behaviour while in attendance at Domain Stadium. You remain responsible for the conduct of anyone utilising your membership benefits to attend matches. In the event that you provide others with access to your seat(s), any unacceptable conduct by them may have a negative impact on your membership benefits, in addition to penalties applied by the venue.
12. Telephone and Internet Renewals
Members may renew their club membership over the telephone or online. By renewing over the telephone or online, you accept these terms and conditions of club membership .
The West Coast Eagles reserves the right to amend from time to time the terms and conditions of club membership, without written notice. Members will have no claim against the club by reason of any change made to the terms and conditions of club membership.
13. Further Information
If you require further information in relation to these terms and conditions, please visit www.westcoasteagles.com.au or call the club’s Membership Services Centre on 08 9388 4566.
14. Contact Details
It is the member's responsibility to ensure their contact details remain up to date with the club.